![]() ![]() Īnyway, the fact that they are so danged elaborate and yet still maybe don't work? That, in itself, is the nub of the problem - not, as many users seem to infer, that there IS Monitoring going on or that CCleaner sets that monitoring by default to an ON state (though both of those facts are rather bad in themselves) rather, that the Monitoring CANNOT BE TURNED OFF, even if a user clicks an OFF button in any of several manners (an even worse fact than either of the previous two!). I may be wrong? It would be nicer if I were. (One might even say that the steps could compound the problem rather than alleviate it, merely because the taking of those steps misleads some users into thinking the problem is solved when it is not.) The steps certainly do LOOK like they'll work, but the Monitoring will be re-instated despite such overt demands to the contrary. Sad to say, however, in this case, I do think that your suggested steps will have no beneficial effect. I do recognize that your labor-intensive and careful screenshots were presented in good faith, and I'm thankful that you're trying to share the kind of information that would usually be helpful. nope, your steps to disable Monitoring in 5.45 will not work, as far as I understand this situation. PLEASE fix it, test it, and test it again!!!!īy the way, I was a professional software tester for 15 years - take it from me, bugs WILL be found in the code if you give your test team a free hand and enough time! I'm willing to await the next release even if it does take weeks, but I must say, i'm keeping my other options on the "back burner" for now. My point is that you / Avast are a SECURITY company and as such, this behaviour saps the confidence of the most loyal user (I've been using CC since it was known as Crap Cleaner and there are many other people the same!) In September 2017 there was the incident where CCleaner contained malware and earlier this year there was that infernal popup that one finally found could be got rid of by setting a cookie to "keep" - ie using a CCleaner function to fix a CCleaner problem! Apart from the fact that I and many others are very disgruntled with this whole affair, might I point out that this is the THIRD time in less than a year that someone at Piriform has dropped the ball. Options > Monitoring is all OFF by default as it should Piriform I would like to point out that you really do need to get this right in the next release. defaulted to ON but I switched it off and it has remained off after a reboot. Options > Privacy > Allow usage data to be shared. ![]() Thank you for that - I now have v installed and have checked Task Manager and the Registry finding no "nasties". While we work on this, we have removed version 5.45 and reinstated version 5.44. There are numerous changes required, so that does mean it will take weeks, not days. We understand the importance of this to you all. This work is our number 1 priority and we are taking the time to get it right in the next release. Some of these features run as a separate process from the UI: we'll restore visibility of this in the notifications area, and you'll be able to close it down from that icon menu as before.
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